Bixbi Pet is a high-end pet food company with products sold in leading food retail stores such as Whole Foods as well as boutique and major pet stores across the nation. Never Settle implemented marketing and SEO strategy for online and in-store retailer growth. We created a high performance Ecommerce cart with custom ‘My Account’ features built specifically for high conversion.
Bixbi Pet had outgrown their existing Ecommerce platform and needed a reliable Ecommerce solution for high volume orders.
An Ecommerce platform integrated into their national retail chain and a high-end custom subscription user experience to automate the process.
A highly customized subscription experience that allows customers to auto-rotate flavors, specify their subscription, and choose variations.
Never Settle wins 'Site Of The Day' for Bixbi in the Design Nominees awards
We partnered with Bixbi's internal design team who had ideas for their brand direction and visuals to understand the direction that would appeal most to their target audience. Once the direction had been agreed, we designed a full 1:1 scale UI/UX Prototype of the full user journey from Home Page through to the My Account experience. This allowed Bixbi to fully understand our recommendations before development had begun.
If a solution doesn't exist, we'll build it, and that was the case for Bixbi. To offer a truly premium experience that their users would expect, the My Account experience is completely bespoke to Bixbi, allowing their users to update and change their pet food subscriptions whenever they like. Going much further than simply pausing and starting subscriptions, users can choose which flavours to alternate between as well as the frequency.
Our partnership with Bixbi continues even post-launch aswe continue to support and expand the website. As Bixbi discover potential additional functionality that would benefit their users, or the addition of new product lines, we continue to support and consult to ensure the Bixbi website continues to serve the brand and its users.
